If a group of people needs to create and/or manage content on your site, how do you train them?
How do you train newcomers (e.g. when people in your editorial team are replaced)?
Do they need training at all?
What works? What doesn't?
Do you do training sessions at certain intervals?
Do you work with an external training partner?
What kind of documentation do you use?
Do you use video tutorials?
Do you use training manuals?
How do you keep them up to date?
What can you do to reduce support requests that are actually training issues?

Join us to exchange best practices for editorial and administrative training in small and large organizations.